Shipping policy

Shipping Policy

At Two Dingo, we’re committed to getting your order to you quickly and safely.

Processing Time

  • All orders are processed within 2–4 business days (excluding weekends and holidays).

  • You’ll receive a confirmation email once your order has shipped, including tracking details.

Shipping Times

  • Domestic (Canada/US): 5–10 business days

  • International: 10–20 business days (varies by location)

Shipping Costs

  • Shipping rates are calculated at checkout based on your location and order weight.

  • Free shipping may apply on promotional offers or qualifying orders — check our homepage for details.

Delays
We’re not responsible for delays caused by customs, postal services, or natural events, but we’ll always help you track and resolve any delivery issues.

Lost or Damaged Packages
If your package is lost or arrives damaged, please contact support@twodingo.com with your order number, and we’ll work to resolve it quickly.